ADVANCED ENGINEERS. END-TO-END CASE MANAGEMENT. FASTER, FIRST-TIME RESOLUTIONS.
As IT budgets contract, you need to reduce complexity, decrease operational costs, and find ways to increase efficiency from your in-house IT support teams. Lenovo™ Premier Support manages routine support tasks, freeing IT focus on strategic efforts that move the organization forward.
Boost end-user productivity and limit downtime with direct access to elite Lenovo engineers who provide unscripted, advanced hardware and software support. For more complex issues, Lenovo Technical Account Management teams provide end-to-end case management for faster, first-time resolutions.
- General Information
- Manufacturer
- Lenovo Group Limited
- Manufacturer Website Address
- http://www.lenovo.com/us/en/
- Brand Name
- Lenovo
- Service Name
- Premier Support - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support
- Troubleshooting
- Parts Replacement
- Repair
- Comprehensive Coverage
- Hardware Support
- Software Support
- Case Management
- Proactive Support
- Escalation Management
- Reporting
- Asset Management
- Online Portal Access
- Service Response Time
- 4 Hour - Parts & Labor
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
Lenovo SR650 V3